Seamless processes connecting loan officers’ personal service and digital convenience make customers comfortable for the biggest purchase they may ever make.
Browsing: Omnichannel banking
As consumer expectations expand to include an anywhere, anytime, any-device type of mindset, multichannel support and interactive communication features become increasingly important.
An ABA Research Study
Bank teams of the future will be made up of lifelong learners. Given the learning curve of new technology plus the pace of its adoption, bankers will have no choice.