Tag Archives: debt collection

CFPB Releases Debt Collection Survey

The Consumer Financial Protection Bureau today released a report on consumer experiences with debt collection, relying upon surveys of consumers regarding their experiences with both first-party and third-party debt collectors.

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CFPB Fines Navy Federal $28.5M for Improper Debt Collection Practices

The Consumer Financial Protection Bureau today ordered Navy Federal Credit Union -- the nation’s largest credit union -- to pay $28.5 million in restitution and penalties for making undue threats to delinquent customers and cutting off electronic access to accounts and bank cards for customers that failed to pay delinquent loans.

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