Survey: Customer satisfaction higher when bank branches deliver ‘basic’ services
Customer satisfaction with retail bank branches is much higher than average when banks deliver the fundamentals of customer service, according...
303,000 jobs added in March, unemployment rate edged down to 3.8%
The U.S. economy added 303,000 nonfarm jobs in March, the Labor Department said. Job gains occurred in health care, government...
Podcast: The CEO view from Main Street
What's the CEO-eye view on the U.S. economy, business conditions and the regulatory environment for banks?
FDIC unveils updated financial inclusion strategic plan
The FDIC has released an updated financial inclusion strategic plan that calls on the agency to take steps to encourage...
Mortgage rates shift slightly
The rate for a 30-year fixed-rate mortgage averaged 6.82% this week, up from last week when it averaged 6.79%. A...
Real-time payments network hit record transactions in Q1
The Clearing House's real-time payments network handled a record 76 million transactions in the first quarter of 2024, valued at...
OCC’s Hsu suggests requiring banks, AI companies to reimburse customers for fraud
A new U.K. regulation requiring banks to reimburse customers for losses resulting from push payment fraud “deserves greater discussion and...
Bank identification requirements for payable-on-death beneficiaries: Which rule applies?
Also: The Unlawful Internet Gambling Act and account re-opening.
Fed’s Barr says liquidity pressures have eased since Silicon Valley Bank
Banking regulators are no longer seeing the liquidity pressures on banks that they saw following the failure of Silicon Valley...
Service sector expanded in March
The ISM services index increased 1.2% from the prior month to land at 51.4% in March, the Institute for Supply...
