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Home Cybersecurity

ABA Offers Communications Resources for Banks Following Equifax Data Breach

September 12, 2017
Reading Time: 1 min read

As the Equifax data breach — which affected an estimated 143 million Americans — continues to dominate the headlines, ABA has made available several resources for member banks to use as they field inquiries from their customers and the press.

The resources include a customer FAQ, a message for banks to use on their website and talking points to help respond to media inquiries. In addition, ABA’s Crisis Communications Toolkit provides general data breach talking points, consumer tips, an FAQ for frontline staff, social media posts and more.

Tags: Cyber crimeCybersecurityData breaches
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Author

Monica C. Meinert

Monica C. Meinert

Monica C. Meinert is a senior editor at the ABA Banking Journal and VP for executive communications at the American Bankers Association.

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