On this audio-only episode of the ABA Fraudcast, Paul Benda interviews Ayleen Charlotte, a victim of an intricate romance scam who told her story in the award-winning Netflix documentary The Tinder Swindler, who founded Scam Awareness and Fraud Education, and Pete Staffell, who uses behavioral science to develop training to help stop scams.
- Ayleen Charlotte’s website is where you can find more info on her and her S.A.F.E. education program.
- Pete Staffell’s UK firm Roll & Flow develops tools and services to stop scams. Staffell is formerly with Santander Bank and was a developer of that bank’s Break the Spell anti-fraud program, featured on the ABA Fraudcast in 2025.
ABA offers resources to help banks prevent, identify, measure and report fraud, and to serve and protect consumers. Go to aba.com/fraud for more information. Find video versions of the ABA Fraudcast on the American Bankers Association channel on YouTube. Follow the ABA Fraudcast on Apple Podcasts, Spotify, Amazon or other podcast apps. Host of the ABA Fraudcast is Paul Benda, EVP, risk, fraud and cybersecurity at American Bankers Association. Visit us at aba.com/fraudcast. If the player above is not visible, listen to this episode here.
