Artificial Intelligence in Banking

How banks are identifying and attracting the next generation of bankers.

A recent article in the New York Times called "Love and Money: Why Sharing Accounts Is Good for Your Relationship" explores scholarly evidence for the benefits of couples' combining their bank accounts.

Nearly nine in 10 people say customer experience is just as important as a bank’s products and services, according to a recent survey. Asked why they left their primary bank, concerns over security was the top reason cited.

'Banking offers a unique opportunity to be both an agent of change and a trusted pillar in the community.'

The hosts explore what really drives results in banking and why chasing trends might lead to fragmented strategies.

Marketing is evolving from primarily a communication and support function to directly contributing to revenue growth.