ABA Facilitates Mobile Alerts by Wireless Carrier

ABA recently worked with Verizon Communications, Inc. to ensure that banks would be able to send data breach notifications, suspicious activity alerts, and other time-sensitive messages to their customers over Verizon’s network, without the bank having first to obtain the prior express consent of the customer.

In July, the Federal Communications Commission released an order that granted four petitions made by ABA to exempt, from the Telephone Consumer Protection Act’s prior express consent requirements, certain time-sensitive texts and calls that banks make to their customers. ABA worked with Verizon to clarify the scope of the FCC’s order and to facilitate Verizon’s transmission of these messages when requested by a bank.