If you’re going to be successful, you have to have a willingness to embrace change.
On the latest episode of the ABA Banking Journal Podcast, Jeff Plagge — president and CEO of Northwest Financial Corp. in Arnolds Park, Iowa, and a former ABA chairman — discusses how a smaller community banking company like his, with $1.8 billion in assets, can make investments to stay on the technological cutting edge.
Pittsburgh-based PNC received the highest customer satisfaction rating among six nationwide banks, edging Chase by one point, according to a new J.D. Power study released today.
With 60 percent of consumers placing a high priority on mobile and online banking services, according to a recent ABA survey, ABA has endorsed the digital lending solution offered by LendKey.
Nearly two-thirds — 62 percent — of respondents to a recent Bank of America survey say they now use a mobile banking app, up 14 points from two years prior.