Investing in Digital Accessibility
By Spiro Papathanasakis
By Spiro Papathanasakis
Over the last month, ABA has been working with state bankers associations to inform members of Congress about the demand letters that plaintiffs’ firms have sent to banks asserting that the bank’s website is not accessible to speech and hearing impaired customers as required by the Americans with Disabilities Act.
The Department of Justice recently published an “ADA Best Practices Tool Kit,” which includes website accessibility guidance and a checklist that can be used to verify compliance with the Americans with Disabilities Act.
Plaintiffs’ lawyers are targeting banks over website accessibility using an informal accessibility standard. Here’s what bank leaders need to know.
Mortgage servicing, fair lending, vendor risk management and sales practices are among top priorities, according to ABA experts.
By Deb Stewart
ABA today published a members-only staff analysis of the Americans with Disabilities Act’s treatment of website accessibility, outlining the current state of the law and the Department of Justice’s anticipated regulations on the topic.
By promoting financial independence and empowerment for people with disabilities through education and access to capital, banks can ensure everyone has an equal opportunity for success.