Large bank mortgage servicers overall notched higher customer satisfaction ratings than large nonbank servicers, according to the 2015 J.D. Power study of consumer satisfaction with their primary mortgage servicers. Customers gave bank servicers on average 731 points out of 1,000, while nonbanks notched on average 658 points.
With bipartisan majorities, the House Financial Services Committee yesterday passed several bills that are part of ABA’s Agenda for America’s Hometown Banks.
The Consumer Financial Protection Bureau yesterday released the Spanish version of “Your Home Loan Toolkit,” intended to help consumers understand the new Loan Estimate and Closing Disclosure forms that lenders are required to begin providing in October.
The conforming loan limits for mortgages that Fannie Mae and Freddie Mac will purchase are too high, ABA said in a comment letter yesterday. Given post-crisis house price declines, the average mortgage loan amounted to $294,000 in March 2014 — well below the GSEs’ $417,000 and $625,500 in high-cost areas.
ABA and several other trade groups yesterday released a statement of principles on “super-priority” liens placed by homeowner associations that in some states have been recognized as senior even to claims by first-lien mortgage holders.
According to news reports this morning, several ABA-opposed provisions are still in play as revenue-raising measures in the Senate’s highway spending reauthorization bill, even though the bill failed to advance on a procedural motion on Tuesday.
As formally proposed, the Consumer Financial Protection Bureau today finalized Oct. 3 as the new effective date for the TILA-RESPA integrated disclosures.
The OCC’s Community Developments Investments newsletter published today focuses on how banks can provide sustainable loan modifications and help reduce foreclosures.
Consumer Financial Protection Bureau Director Richard Cordray appeared before the Senate Banking Committee today and said during the question-and-answer period that the CFPB intends to revisit the income-verification standards under the Ability-to-Repay Rule.
ABA today issued a bank members-only staff analysis of the Federal Housing Administration’s proposed rule limiting the window under which an FHA-approved lender would be able to file a mortgage insurance claim.