How Well Are You Monitoring Your Social Media Messages?
By Carl Pry
Browsing: Compliance and Risk
CFPB Issues Guidance on Housing Counseling Disclosure
The Consumer Financial Protection Bureau today issued an interpretive rule intended to help lenders comply with the requirement in its mortgage servicing and high-cost mortgage rules to provide a list — shortly after a borrower applies for a mortgage — of Department of Housing and Urban Development-approved housing counselors nearby.
OCC Updates Guidance on RESPA Compliance
The OCC today updated its Comptroller’s Handbook guidance on complying with the Real Estate Settlement Procedures Act and Regulation X.
GOP Members Press Agencies on ‘Choke Point’
Several GOP members of the House Financial Services Committee wrote to leaders of the Federal Reserve, CFPB and OCC to urge them to formally disclaim any involvement in Operation Choke Point.
Fed Adopts ABA-Advocated Rule Expanding Small Bank Relief
The Federal Reserve yesterday adopted a final rule that expands the regulatory relief provided by its small bank holding company policy statement.
CFPB Lawsuit Targets Payment Processors
The Consumer Financial Protection Bureau yesterday announced it had filed a lawsuit against several individuals and companies involved in what it said was a robo-calling phantom debt collection operation.
ABA Urges Changes to CFPB Complaint Narrative Database
ABA President and CEO Frank Keating in a letter yesterday shared members’ concerns about the Consumer Financial Protection Bureau’s recent decision to publish consumer complaint narratives, and he urged the bureau to improve its portal and database to help “mitigate unfair and inaccurate reputational damage to the banking industry.”
Keating Shares Banking Perspective in NYC Interviews
ABA President and CEO Frank Keating offered perspective on a wide range of issues — from banking regulation, interest rate increases and the low labor force participation rate to the Meerkat app and presidential politics — in interviews with New York City media outlets yesterday.
CFPB Reviews Consumer Complaint Trends
The Consumer Financial Protection Bureau released a report on Monday on consumer complaint trends in 2014. While complaint volume rose 53 percent from 2013 to 2014, the steady monthly increase in 2013 tapered off in 2014, averaging about 20,000 per month.
CFPB Releases Customer Guide to Accompany TILA-RESPA Forms
The Consumer Financial Protection Bureau yesterday released a new toolkit to “help consumers take full advantage of the new Loan Estimate and Closing Disclosure forms that lenders are required to begin providing in August.”