FDIC Seeks Feedback on Engaging Underbanked through Mobile

The FDIC is seeking feedback from bankers on ways of using mobile financial services to meet the needs of the underbanked. The agency recently conducted qualitative research in this area, it said, developing six strategies for banks when promoting mobile services to these customers: improving access to timely account information, expediting access to money, making banking more affordable through better account management, addressing real and perceived security shortfalls and increasing awareness of mobile tools.

Bankers are invited to provide feedback on how they are currently employing these strategies, how best to shape a demonstration project and how interested they are in participating in a demonstration. Comments are due by June 15 and may be emailed to [email protected].


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