MasterCard today said that not enough MasterCard-issuing banks accepted the proposed $19 million settlement with Target by the May 20 deadline. The settlement was seeking participation from issuers representing at least 90 percent of eligible MasterCard accounts accepting offers through the settlement. “We will continue to work to resolve this matter,” MasterCard said in an email to its issuers. For further information, contact ABA’s Molly Wilkinson.
Survey: Bank customer experience as important as products, services
Nearly nine in 10 people say customer experience is just as important as a bank’s products and services, according to a recent survey. Asked why they left their primary bank, concerns over security was the top reason cited.