Today’s banking challenge isn’t getting more customers. It’s getting the right customers.
Browsing: Personal financial management
Mobile banking use is growing fast, and as mobile banking customers use it more frequently, they are able to move on more quickly to other life activities. That’s a finding from Citi’s 2018 Mobile Banking Study released today, and it’s an insight shared by Alice Milligan — chief digital client experience officer in the U.S. consumer bank group at Citi — in a bonus episode of the ABA Banking Journal Podcast.
Seventy-eight percent of U.S. retail bank customers say they are interested in receiving financial advice from their bank, but just 28 percent are currently receiving any, according to a new study released by J.D. Power today.
Insights from a Fed/CSBS survey of the community bank scene.
From digital lending and next-gen authentication to AI and IoT, these six trends will shape the future of your bank.
New in-app solutions enhance your mobile app’s value and deepen customer engagement.
Florida student Catie Tomasello won the first-place grand prize of $5,000 in the ABA Foundation’s “Lights, Camera, Save!” video contest, the association announced today.
Consumer Financial Protection Bureau Director Richard Cordray today acknowledged that there are many unanswered questions about the security and technology of allowing consumers to provide third parties access to their personal financial data.
The Consumer Financial Protection Bureau is today launching a formal inquiry into obstacles consumers face in accessing and sharing with third parties personal financial records held by banks and other institutions.