When Should Bank Marketers Text Clients? (Hint: Not Often)
Use text when it can be one-to-one and provide relevant, personal information. Otherwise, just say no.
Tag: Customer engagement
Building a Personalized Digital Experience
While consumers’ interactions with brands today are more digital than ever, they still want relationships to feel personal.
More Than Just a Financial Product Provider
Banks help themselves and their business clients by offering smart advice beyond the predictable
Appointment Banking Is Not Just about COVID-19
Banks have been investing in appointment tools and solutions long before the pandemic.
Human Customer Support in the Digital Age: The Challenge to Adapt
Banks are balancing the need to provide help with their digital tools while continuing to deliver traditional banking customer service.
If your bank was a candidate, what would your message be and would be it memorable?
Voting and bank marketing are similar as healthy voting makes for stronger democracies and healthy banking makes for stronger commerce ...
Four Social Media Strategies for Bank Loan Officers During COVID-19
When loan officers use social media to educate, clear up confusion and offer guidance, they can be a source for ...
Digital Signage in a Mobile World
Following the emergence and acceptance of smartphones, the goals for digital signage have evolved. And the stakes have never been ...
First Security Bancorp: Only in Arkansas
Based in Searcy, Arkansas, First Security has flourished by doubling down on its Arkansas roots and catering to the in-state ...
Are You Making These 5 Social Media Mistakes?
The risks are real, but trepidation about digital compliance and etiquette shouldn’t keep banks on the sidelines. Social media can ...
