By Kate Young
Community bank leaders weigh in on how they handle technological changes and IT strategic planning while keeping focused on customer needs.
Prophecies of a cashless society are proving premature, according to survey results released by ATM provider Cardtronics and research firm Edelman yesterday.
Credit cards and online bill pay increased their shares of all payments, according to results from the Federal Reserve Bank of Boston’s 2014 Survey of Consumer Payment Choice released today.
But online banking remains the most popular banking choice, especially for older Americans.
Mobile banking has leaped into position as the second-most-preferred form of banking, chosen by 18 percent of bank customers, up six points from last year and nearly double since 2014, according to an Ipsos Public Affairs survey conducted for ABA.