Weekly Infobyte: What Banks Best Retain Customers after M&A?
Customer retention rates dip after a bank merger, but the loss can be mitigated when the acquiring bank has higher...
Retail and Marketing
How to Effectively Develop Salespeople
By Joe St. Meyer
ABA School for Bank Marketers, Managers Concludes
Thirty-nine students graduated last night from ABA’s School of Bank Marketing and Management in Atlanta.
Regulators: Discretionary Pricing on Small Loans Flags Fair Lending Risk
Regulators see fair lending risk in small-dollar loan products that allow significant discretion in pricing and underwriting, according to a...
Making Your Small-Business Research Actionable
By James M. Neckopulos
Extending Your TV Reach
By Walt Albro
Strike Up the Band
By Rhonda Foxworth
The Profit Disruption
By Bryan Knops and Neil Hartman
Classes Certified Against Wells Fargo in Overdraft Litigation
A Miami district court certified two classes of plaintiffs alleging deceptive practices in processing debit card transactions
CFPB: Some Reverse Mortgage Ads ‘Confusing’
The Consumer Financial Protection Bureau yesterday issued a report describing several lenders' reverse mortgage advertisements as confusing to seniors. Based...
