Browsing: Retail banking

Policy

After Rep. Alexandria Ocasio-Cortez (D-N.Y.) and Sen. Bernie Sanders (I-Vt.) today unveiled a bill that—among other things—would cap consumer loan annual percentage rates at 15% nationwide, the American Bankers Association forcefully pushed back with quotes in several media reports.

Newsbytes

Satisfaction among bank customers moved up slightly from 2017 to 2018, according to CFI Group’s 2018 Bank Satisfaction Barometer released today. The study, based on the feedback of more than 1,000 respondents, gave banks a customer satisfaction score of 80 on a 100-point scale, up one point from the previous year. Banks showed improvement across

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