ABA Highlights Need for Consumer Protections in BNPL Marketplace
The American Bankers Association last week called on the CFPB to monitor the rapidly expanding “buy now, pay later” marketplace ...
Tag: Retail banking
GAO: Regulators Lack ‘Outcome-Oriented Measures’ in Assessing Efforts to Increase Banking Access
A recent report issued by the Government Accountability Office found that some banking regulators lack “outcome-oriented measures” in assessments of ...
Banking’s Multicultural Moment
Banks get deliberate about multicultural markets as a path to financial inclusion—and growth.
FDIC Expands Campaign to Promote Bank Accounts
The FDIC today expanded its public awareness campaign about the benefits of opening a bank account. The campaign now targets ...
Survey: Community Banks Keeping Branches Open
Community banks are keeping bank branches open, with 84% responding to a recent survey that they have not closed a ...
J.D. Power: Capital One Receives Top Customer Rating Among Nationwide Banks
Capital One received the highest customer satisfaction rating for the second year in a row among eight nationwide banks, scoring ...
Podcast: From Crypto to Online Romance, How Money Mule Tactics Are Evolving
With the pandemic and other factors triggering growth in — and new dimensions of — “money mule” scams, how what ...
Nichols Highlights Importance of Bank On-Certified Accounts
American Bankers Association President and CEO Rob Nichols today emphasized the importance of Bank On-certified accounts as a way to ...
J.D. Power: Consumer Satisfaction with Mortgage Originators Declines
Customer satisfaction with mortgage originators industrywide declined five points to 851 on a scale of 1,000, according to the J.D. ...
ABA Foundation Highlights Strategies for Expanding Financial Inclusion to Persons with Criminal Records
Banks are employing a number of successful strategies to help promote financial inclusion among individuals with criminal records, the American ...
