New findings from several J.D. Power mobile and online banking studies underscore the importance of banks’ digital transformation efforts ahead of the COVID-19 outbreak in the U.S.
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Committing to smart, emerging digital content channels means you’ll be right there ready with your marketing as consumer habits change.
As financial services companies increasingly use mobile technologies in their day-to-day operations, an overwhelming majority—92%—agree that organizations need to take mobile device security more seriously, according to a new survey from Verizon.
Ninety-five percent of respondents in a recent American Bankers Association/Morning Consult survey rated their bank’s online and mobile app experience as “good,” “very good” or “excellent,” and 77% agreed that technological improvements by banks are making it easier for them to access their financial services.