By Steven J. Ramirez
Browsing: Retail and Marketing
NCR, a leading provider of consumer transaction technologies, today announced that it is launching a new cloud-based enterprise software platform for ATMs. The software, called Kalpana, runs ATMs remotely on an Android operating system and is designed to reduce costs and increase ATM security.
ABA President and CEO Frank Keating in a letter yesterday shared members’ concerns about the Consumer Financial Protection Bureau’s recent decision to publish consumer complaint narratives, and he urged the bureau to improve its portal and database to help “mitigate unfair and inaccurate reputational damage to the banking industry.”
The Consumer Financial Protection Bureau released a report on Monday on consumer complaint trends in 2014. While complaint volume rose 53 percent from 2013 to 2014, the steady monthly increase in 2013 tapered off in 2014, averaging about 20,000 per month.