“Diverse teams who have cohered at a team — this means they’ve done some work — outperform homogenous teams,” says ABA SVP Naomi Mercer. “Diverse teams who haven’t done that work of inclusion underperform homogenous teams.”
On the latest episode of the ABA Banking Journal Podcast — sponsored by SmartStream — Mercer goes beyond diversity to explore how banks and other businesses can apply intersecting practices of diversity, equity and inclusion. Distilling insights from her new book, DEI Foundations, Mercer discusses:
- How to learn from mistakes in DEI practices.
- The importance of moving unconscious biases into the conscious environment where they can better be addressed.
- The usefulness of DEI self-assessments and audits in building DEI strategies.
- How banks of all sizes are seeking to be more diverse, equitable and inclusive.
Learn more: Download a copy of DEI Foundations.
If you can’t see the audio player above, click here to listen to this week’s episode.
This episode is sponsored by SmartStream.
In this episode: