Retail/Marketing

Report: Banks Are Most Trusted to Safeguard Data

​Banks are the institutions customers trust most to safeguard their personal data, according to a report yesterday​ from Accenture that also saw banks’ relationships with their customers becoming less branch-dependent and more transactional.

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​NCR Launches New Cloud-Based ATM Software Platform

NCR, a leading provider of consumer transaction technologies, today announced that it is launching a new cloud-based enterprise software platform for ATMs. The software, called Kalpana, runs ATMs remotely on an Android operating system and is designed to reduce costs and increase ATM security.

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ABA Urges Changes to CFPB Complaint Narrative Database

ABA President and CEO Frank Keating in a letter yesterday shared members’ concerns about the Consumer Financial Protection Bureau’s recent decision to publish consumer complaint narratives, and he urged the bureau to improve its portal and database to help “mitigate unfair and inaccurate reputational damage to the banking industry.”

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