Retail/Marketing

CFPB Issues Report on ‘Credit Invisible’ Individuals

The Consumer Financial Protection Bureau today issued a report on the 26 million Americans it calls “credit invisible” -- those without a history at a major credit reporting bureau -- and the 19 million additional Americans whose credit histories are too old or sparse to be accurately scored.

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The Fight for Relevance

Tips from public relations expert Michael Kempner to build your bank's brand, get in today's conversations and go where the customers are.

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Report: Banks Are Most Trusted to Safeguard Data

​Banks are the institutions customers trust most to safeguard their personal data, according to a report yesterday​ from Accenture that also saw banks’ relationships with their customers becoming less branch-dependent and more transactional.

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