Retail/Marketing

Hensarling Challenges Campus Banking Proposal

House Financial Services Committee Chairman Jeb Hensarling (R-Texas) yesterday wrote to the Department of Education challenging its proposed rule that includes some provisions regulating campus bank accounts.

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ABA Urges CFPB to Fix Complaint Database Before Normalizing Data

Any efforts made by the Consumer Financial Protection Bureau to “normalize” data in its consumer complaints database — that is, weighting it to account for differences that may distort interpretations of the raw data — would be fruitless to consumers without efforts to ensure the accuracy and integrity of complaint information, ABA said in a comment letter yesterday. Attempting to ...

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The High-Touch Side of High Tech

In the right setting, interactive teller machines can give financial institutions a competitive edge—including an invaluable opportunity 
to connect with customers.

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